“Give me my $790” — Lady calls out Union Bank over alleged unauthorised debit

A Nigerian woman has publicly called out Union Bank, alleging that the bank deducted $790 from her account without her authorisation.

The woman made the allegation in a viral video, where she appealed to the bank to investigate the disputed transaction and refund her money.

Woman recounts alleged unauthorised deduction

According to her, the alleged deduction occurred on August 12, 2026, while she was in Egypt.

She claimed that she had never linked her bank card to any online platform that could have authorised the transaction.

She also said she does not use her card for online shopping and had not given it to anyone to make purchases on her behalf.

Speaking in the video, she said:

“Hello everyone, I never knew that a day would come when I would call out a particular bank. Oh, to be very honest, Nigeria is really happening to everybody. But me, I’m not going to let Union Bank ride on me.

I’m here to call out Union Bank. On the 12th of August 2026, Union Bank debited me of $790. I did not attach, I’m stating out, I did not attach my card to any online platform.

I do not for any reason use my card to shop. I use personal shoppers to shop. Three, I did not keep my card anywhere that you would say maybe a child or a brother or a sister or a friend used my card to place in an online thing to pay for anything.”

The woman said she had contacted Union Bank several times after discovering the alleged deduction.

She claimed that she sent numerous emails to the bank but was repeatedly asked to wait for responses.

She says disputed debit left her stranded in Egypt

Recounting the incident, the woman said she was in Egypt on August 12 and attempted to pay for food after eating.

According to her, the card was swiped three times, but the payment failed each time because of insufficient funds.

She said she then contacted her account officer to confirm the balance in her account.

The woman claimed she was shocked when the account officer told her that her available balance was only $7.

She said:

“On the 12th of August, I was presently in Egypt and I wanted to, I wanted to pay for the food that I ate. After I finished eating, I told them to swipe the card because they gave me my receipt. They swiped the card and I noticed that the payment did not go through three times.

Insufficient fund. I told them give me the card back and then I moved aside. I tried to call my account officer on WhatsApp.

She finally picked. I was like what’s going on with my account? Can I get my current balance? She was like your current balance is seven dollars. I was like seven dollars.

She said yes. Now, mind you, most of the debits did not come through to my phone. It was just going bit by bit. Wherever they did the transaction, I do not know. And then she said my current balance is seven dollars.

I was like I had seven hundred and ninety dollars. She said yes. You had it as at yesterday which was the 11th of August, not even on that day.”

She alleged that the situation left her stranded and forced her to use the little cash she had to pay for her food.

She also claimed that she continued communicating with her account officer, demanding that the alleged missing funds be returned.

Woman demands answers from Union Bank

The woman said she visited the bank again on August 31, 2026, but alleged that she was told there was nothing the bank could do.

According to her, bank officials allegedly maintained that the disputed payment was a transaction she had made.

She rejected the claim and insisted that she had not authorised the payment.

She said:

“I have been to the bank yesterday presently 31st of August 2026 and they told me that there is nothing that they can do because this particular payment I told I made the particular payment and I was like what are you talking about?

Are you putting it to me that I was the one that made this payment because I did not for any reason attach my card to anything and I am here to tell you guys that whatever games you guys are trying to play don’t bring it on me. Don’t try it. I’m here to call out Union Bank to freaking give me my seven hundred and ninety dollars.”

The woman further alleged that the disputed transaction was connected to Google Ads.

She also referenced another alleged complaint involving Access Bank, claiming that the circumstances were similar.

She concluded by demanding that Union Bank refund the $790 allegedly deducted from her account.

“People are putting it to me that I attached my card. I’m not a fool. Look at me very well. You guys should freaking give me my seven hundred and ninety dollars because this whole thing is going to go on for a very long time if you guys don’t attend to me. Thank you very much.”

The allegation has generated reactions on social media, with some users calling for the bank to investigate the disputed transaction.

However, the woman’s claims have not been independently verified, and Union Bank’s response to the allegation was not included in the video.

Watch the video here…

Nigerian lady publicly cries out for help, accusing Union Bank of deducting $790 from her account on August 12, 2026.

According to her, she claims she never linked or attached her account to any online platform that could have authorized the transaction.

🎥: ebonygold00 // TT pic.twitter.com/SR90FQqdqp

— CHUKS 🍥 (@ChuksEricE) September 2, 2026